Of all Detroit’s challenges, perhaps the most baffling is its spotty bus service. It’s an embarrassment for the city that put the world on wheels, and still can’t move people around on public transportation efficiently.

In the early days of his mayoral term, Mike Duggan named improving city services as one of the six-month benchmarks residents should judge him on. Bridge went to the riders themselves to see what they think of the job he’s doing.

(Video by Hailey Zureich and John Zyski.)

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