Jocelyn Benson writes that moving services largely online has improved customer service and satisfaction, but lawmakers need to work with her on more improvements.
Jocelyn Benson
A guest author for Bridge Magazine.
Posted inGuest Commentary
Redistricting reform is key to fixing our “jerry-rigged” government
Jocelyn Benson and Joe Schwarz (courtesy photo) Washington is broken. Those three words may have become the most common description of the sad state of affairs in our nation’s capital. But they don’t begin to capture the frustration, anger and disgust that Americans feel when they watch our Congress careen from one manufactured crisis […]